News & Updates Blog


Sales Pipeline or Sales Pipe Dream?

If you’re in sales or sales leadership I have two important questions to ask you: Is the size/quality of your pipeline sufficient to achieve your personal and/or professional goals? Does your current pipeline include a lot of prospects who won’t…
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12 Reasons Why Sales Training Fails

Companies across the globe spend billions of dollars a year on training/professional development yet are increasingly frustrated when their expenditure doesn’t drive a significant change in behavior nor does it deliver the desired results!  So why do I think this…
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Sketch of keys

The 5 Keys to Sales Leadership

Most sales leaders I know didn’t go into sales leadership because they demonstrated a specific skill or because they expressed an interest.  Very simply put they were good salespeople so someone promoted them to a leadership position without giving them…
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Pan American World Airways

How Strong is Your Brand?

Let’s see how good your memory is…do you remember Pan American Airlines?  How about any of the following 12 Brands?     Do you know what these companies all have in common? They were all once iconic/recognizable Brands that no…
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Best Practices for Onboarding Salespeople

A successful onboarding program is critically important if sales leaders and business executives want to shorten the ramp time to productivity of their new hires.  Also important to note…the onboarding program needs to be developed well in advance of a…
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The Boyens Group, Sales Leader's Guide

Sales Leader’s Guide to Interviewing

Interviewing potential salespeople is a very difficult task for most sales leaders, Franchisees and/or business owners today.  Why?  Because the candidate has been trained on what to say, what questions to ask, how to dress and how to use nonverbal…
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Boyens Group, 10 Sales

10 Sales Leadership “Best Practices”

Focus on making your Team Feel Important: If your goals and decisions appear to be self-centered followers will lose enthusiasm very quickly.  Emphasize their contributions, their skills, their expertise and their effort rather than yours. Promote a Common Vision: Followers…
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Dr Check

Mid-Year Sales “Check-up”

It’s officially summer and just past the half-way point of 2015.  I’m curious: How are you doing as it relates to your achieving your personal and/or professional goals for 2015? Will 2015 be a good year, a poor year or…
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Frog Image

Stop Hiring “Toads!”

Have you ever hired someone because they “blew your socks off” in the interview only to have them turn into a “toad” once they became an employee?  Most managers have had that experience.  So what happened and more importantly how can you avoid having…
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What Others Are Saying

Stewart Transportation Solutions

Before 2013 gets away from us, I wanted to thank you for yet another engaging, informative, and delightful presentation you gave to our team at the Stewart Transportation Solutions Annual Retreat. I’ve heard nothing but rave reviews from everyone and I cannot thank you enough for hitting it out of the ballpark once again!

You know how much we value “listening” in our culture. From start-to-finish you have an incredible ability to listen to the ideas we want to discuss at our retreat and then finding a way to weave them throughout your presentation to create a unique, personalized session that wows us every time! We are still marveling at how you stood for four hours and never missed a beat!

But, we knew after you presented to our team in 2011 on the power of “Customer Service Excellence” and “Celebrating Our Competitive Advantage” that the team would be very interested in taking the success of those presentations further. You did just that with “Driving Customer Service Excellence – the Power of Influencing” and “Selling Bigger Deals Faster.” The team is poised to take your “5% Challenge” in 2014 and it is going to be a very exciting, rewarding year for our company!

Please let me know if there is ever an opportunity for me to personally evangelize on behalf of the Boyens Group! We consider you a valuable partner in contributing to our employee’s personal and professional growth and now, of course, view you as a friend as well.

Karen L. Robbins
President; Stewart Transportation Solutions

Tennessee Baptist Convention

Deepest thanks for speaking to our team here at the Tennessee Baptist Convention. You definitely left a positive impression and a mountain of food for thought. It has been several weeks since your presentation and principles you shared are being fleshed out into tangible action items and pressed into our strategy of making Christ known by serving churches.

I admit, I was curious as to how you’d be able to adapt the principles you share with Fortune 500 companies to a geographically specific, non-profit like the TBC. You absolutely nailed it! You took the time to understand our organization, our mission and our “customer,” and customized timeless principles that certainly apply to our desire to serve people.

Another observation I have is seeing how the principles you shared easily transfer from one function to another. Our team members represent a broad range of disciplines from accounting, to communications, to front-line field personnel to collegiate ministers and there were takeaways for everyone.

I know that you have many other clients, but thanks for treating us as if we were your only clients. We felt like you were all-in with us and our mission, and I believe your influence will ripple through our organization as we engage our mission field with a renewed vigor and greater confidence.

We look forward to having you back!

Randy Davis
Executive Director; Tennessee Baptist Convention