I wanted to take a minute to sincerely thank you for the training program you and your team recently completed for the Sales and Client Services groups here at Wiland. To say that the team appreciated your product would be putting it mildly. Here are some examples of things people have conveyed to me since your visit:
- “That was the most practical and helpful sales training I’ve ever had.”
- “John was amazing, I don’t know how people keep their energy level that high for that long!”
- “There were several things I learned in the training that I’ve already had success with when trying the techniques with clients.”
- “I really liked the STAND FIRM technique – it works!”
I could go on and on but suffice it to say that you made a real impact here John and I see the teams’ confidence has expanded as a result of your workshop. That means a lot to me because as you know, confidence is a key in successful selling.
My management team and I have quickly agreed to some of our “favorites” from your course. These are being formally implemented in our sales approach for both the Client Services folks who are responsible for upselling existing clients and our New Business Development team who are out closing new contracts. These newly learned techniques will become ingrained in Wiland sales culture and I truly believe will make us better at our craft. So once again, thank you very much for all the time and energy you put into the Wiland sales training. I believe the up-front planning and the clear objectives we agreed to were very much accomplished, plus we had a lot of fun over the two days.
As our team expands and our need for another round of training emerges, we will be in touch with you for sure! Best wishes to you and your team, and all the best in the future John.
President, Wiland Cooperative Database Division