Ensuring Operational Excellence

“Operational Excellence” Success Equation: Optimizing the Productivity of People, Products and Facilities equal Increased Revenues and Profitability

Business executives are being challenged now more than ever to reduce costs, improve operational efficiencies and increase profitability…and they need to do so with fewer resources! The best way for a business to succeed in today’s economy is to balance their Operational Excellence Success Equation.

When their operational excellence equation is out of balance bad things happen:

Shrinking revenues
Eroding profits
Lost opportunities
Stagnant growth
Restructuring, downsizing and layoffs

To balance the equation, you need the right people, in the right place, doing the right things. We help our clients increase the productivity of People, Products and Facilities through proper planning, organizing and execution of their business activities and processes.

Gains can be realized through:

People

Having the skill, ability and motivation to do the job
Using teams to get work done, solve problems and improve performance
Owning, understanding and meeting customer needs

Products

Designed and produced correctly the first time
Consistently meeting customer expectations
Efficiently planned to meet demand and eliminate waste

Facilities

Supporting productive process flow and efficient storage
Providing accurate and useful information
Enabling attainment of strategic business goals

Definitions

People – Employees, Suppliers, Subcontractors, Service Providers and Customers
Products – Finished Goods, Raw Materials, Services and Information
Facilities – Buildings, Machinery, Equipment, Operating Systems, Supplies and Tools

Testimonial

I wanted to send you this letter to personally thank you for the fine job you did custom-designing and facilitating the professional assessment of OptiCOMM's people, processes and programs during the second quarter.

I was impressed with the amount of time you invested on the front end of the process getting to understand our organization, our clients and our industry. You also did a great job in custom-designing the assessment questions for the different groups (Partners, contractors and clients) that were interviewed.

The 41-slide confidential report you delivered at the end of the project was comprehensive and provided a great overview of the recurring themes and trends from the interview process as well as your observations, questions and recommendations. The hiring profile that you created for sales is exactly what I was looking for and will serve as the cornerstone to help us achieve our growth goals in the future!

I highly recommend the Boyens Group® to any organization that is trying to improve the productivity of their sales force, increase the effectiveness of their management team or optimize their business strategy!

Thank you, once again for a job well done!

Jim Strozdas; President/CEO; Group OptiComm Solutions Group